We're a small team — we read every message.
Lost your ticket, need a refund, or having trouble with your order?
support@showday.co.ukQuestions about listing events, payouts, Stripe Connect or your account.
promoters@showday.co.ukMedia enquiries, partnership opportunities and brand collaborations.
hello@showday.co.ukData access requests, privacy concerns, and legal correspondence.
privacy@showday.co.ukWe aim to respond to all enquiries within 1 business day. During busy event periods it may take up to 2 business days. If your event is happening within 24 hours, please include "URGENT" in your subject line.
If you've lost your ticket confirmation email, you can retrieve your ticket directly:
You'll need your order reference (SD-XXXXX) and the email you used to purchase.
Showday Tickets LTD
Company No. 17168332
Registered in England & Wales